If a student who is attending one of our public training courses (or the paying manager of an onsite training session) is not fully satisfied with the quality of the training - let the instructor know. If we cannot fully resolve the situation to your satisfaction, we will refund whatever portion the paying customer deems appropriate - no questions asked.
We do request that if you have concerns or are dissatisfied with any aspect of the training, that you let us know as soon as practical (preferably before the end of the applicable training day) so that we can resolve the situation to your satisfaction.
Our testimonials and reputation speaks for itself. Once you sample our training services it will become apparent why our customers rave about our services.
Very few training organizations or equipment vendors are confident enough in the quality of their training, or the performance of their instructors to stand behind a guarantee like this!